Player Protection

At dmc3 Responsible Play – Stay Well, Have Fun

Betting isn't just about winning – it's entertainment. dmc3 wants you to always stay in control, enjoy the experience, and give equal importance to every other part of your life.

Last Updated: January 2026
18+
For Adults Only
24/7
Help Center
5
Protection Tools
Free
Counselling Services
dmc3's Responsible Gaming Commitment
We never provide services to anyone under 18, and age verification is mandatory.
Deposit limits, betting limits, and self-exclusion tools are available to all users free of charge.
If signs of addiction are detected, our team will proactively reach out and offer support.
Each user's betting patterns are monitored to detect any unusual behaviour.
Our Responsible Gaming Tools

Dmc3 provides these tools to help you stay in control at all times — completely free of charge.

Set a Deposit Limit

You can set a maximum deposit limit on a daily, weekly, or monthly basis. Limits take effect immediately once set. To increase a limit, a 72-hour waiting period applies.

Time Limit Controls

Decide in advance how many hours a day you will spend betting. Once that time is up, the system will automatically end your session and send you a break notification.

Cooling-Off Period

If you feel you need a break from betting, set a cooling-off period ranging from 24 hours to 6 weeks. Your account will be completely inactive during this time.

Self-Exclusion

If you want to take an extended break from betting, opt for self-exclusion. Your account can be fully suspended for anywhere between 6 months and 5 years, with no access permitted during that period.

Set a Loss Limit

Set a cap on how much you're willing to lose within a given period. Once you reach that limit, the system will automatically prevent further bets and send you an alert.

Reality Check

A pop-up notification will appear at regular intervals to remind you how long you've been playing, how much you've spent, and whether it's time to take a break.

Section 01

What Does Responsible Gaming Actually Mean?

Responsible gaming means treating betting as one form of entertainment – not a life goal. At dmc3, we believe every player should have complete control over their betting habits. Responsible gaming is only possible when you know when to stop, how much to spend, and can tell the difference between fun and harm.

Many people in Bangladesh see betting as a quick way to make money. The reality, however, is that betting is a form of entertainment — and losing money is always a possibility. dmc3 wants you to keep that in mind every time you play. Responsible betting means only wagering what you can afford to lose, without it affecting your everyday life.

Key Takeaway: When betting starts feeling like a burden rather than fun, it's time for a change — and dmc3 will be with you every step of the way.

The core principles of responsible gaming are: setting a budget and sticking to it, keeping time limits, avoiding impulsive large bets, and resisting the urge to chase losses with bigger wagers. Follow these principles, and betting can truly be an enjoyable experience.

Section 02

Signs of Healthy Betting Habits

There are a few simple signs of healthy, responsible betting habits. If the following apply to you, you're on the right track:

  • You see betting as a form of entertainment, not a source of income.
  • Decide in advance how much you'll spend each week or month.
  • You feel disappointed after a loss, but you don't rush to chase it.
  • You remain attentive to your family, friends, and work responsibilities.
  • There's more to life than betting – enjoy it.
  • You never spend beyond your budget.
  • You never place bets under the influence of alcohol or drugs.

Keep one simple rule in mind: your monthly betting budget should be a small part of your overall entertainment budget — much like what you'd spend on a movie or a meal out.

Section 03

Warning Signs of Addiction

Betting addiction builds gradually and can often go unnoticed even by the person affected. If you notice any of the following signs, it's time to be cautious and seek help:

Financial Warning Signs

  • Dipping into savings or taking on debt to fund betting.
  • Spending money on betting instead of paying bills.
  • Placing larger bets to chase and recover losses.
  • Hiding betting expenses from family members.

Mental Warning Signs

  • Feeling restless or irritable when you're unable to bet.
  • Lying or hiding the truth about your betting activities.
  • Spending time betting while neglecting work, studies, or family responsibilities.
  • Wanting to stop betting but feeling unable to do so.

If you recognize even one of the signs above, don't wait — reach out to us at support@dmc3.app. Our team is ready to help, without any judgment.

Section 04

Check Yourself

Answer the following questions honestly. This isn't a test — it's simply a way to become more aware of your own betting habits.

1. How much did you spend on betting last month?
Within Budget Slightly more than usual Very High
2. Do you feel compelled to play again after a loss?
Never Occasionally Often
3. Do you tell your family about your betting?
Always Sometimes I Keep It Hidden
4. How do you feel when you can't bet?
Normal Slightly uncomfortable Very Restless
5. Is betting affecting your work or studies?
No, not at all Very Low Yes, There Is an Impact

Results Breakdown: If most of your answers fall under the third option, please reach out to us. We will assist you with complete confidentiality.

Section 05

How to Set Limits on dmc3

Once you log in to the dmc3 app or website, you will find a dedicated "Responsible Play" section in your account settings. From there, you can set up your protection tools in just a few steps.

1
Log In to Your Account

Log in to your dmc3 account and click the profile icon in the top right corner.

2
Select "Responsible Gaming" from Settings

From the dropdown menu, go to "Account Settings" and then select the "Responsible Gaming" tab.

3
Choose Your Preferred Limit

Choose what works for you – deposit limits, time limits, loss limits, or a cooling-off period.

4
Set an Amount & Duration

Set your limit amount and how long it should remain active, based on your budget and schedule.

5
Confirm

A confirmation email will be sent once your limit is set. Decreases take effect immediately, while increases require a 72-hour waiting period.

Once self-exclusion is activated, you will not be able to reactivate your account before the chosen period ends. This is by design – for your own protection.

Section 06

The Role of Family & Loved Ones

Betting addiction doesn't only affect the individual – it impacts the entire family. When a loved one is struggling with betting, the support of those closest to them is crucial.

What You Can Do as a Family

  • Talk to someone without judgment: Express your concerns calmly, without anger or accusations.
  • Gather Information: Learn about betting addiction – it is a mental health condition.
  • Create Support Opportunities: Encourage seeking professional help.
  • Protect Your Finances: Restrict access to joint accounts where necessary.
  • Take Care of Yourself: While supporting a loved one, it's equally important not to let the stress take a toll on your own wellbeing.

For Parents: If your child is using dmc3 and is under 18, contact us immediately at support@dmc3.app. We will take action right away.

Remember – breaking free from addiction is hard, but not impossible. With the love of family and the right professional support, recovery is within reach.

Section 07

Support Organizations & Contacts

If you believe problem gambling is affecting your life or the life of someone you care about, the organisations below can help. All services are completely confidential and free of charge.

Provider Type of Service Contact
dmc3 Support Center Live chat, email support, and account limit settings Support@dmc3.app
Kaan Pete Roi Mental Health Support Helpline 01779-554391
National Institute of Mental Health Professional Mental Health Services Dhaka, Bangladesh
Gamblers Anonymous International Support Groups Gamblersanonymous.org

Dmc3's dedicated support team is available 7 days a week, 24 hours a day. If you feel you need help, email us directly at support@dmc3 .app or use the live chat on the platform.

Section 08

Frequently Asked Questions

Yes, age verification is fully mandatory when registering on dmc3. No one under 18 may use our platform. Age is confirmed via National ID or passport, and additional verification is carried out in any case where doubt arises.

Once self-exclusion is activated, your account cannot be reactivated until the chosen period has ended. After it expires, you'll need to contact our support team and complete a cooling-off period before resuming play.

Yes, reducing your deposit limit takes effect immediately. However, increasing it requires a 72-hour waiting period. This rule is in place to protect you from raising your limits on impulse.

Start by having a calm conversation with them and encourage them to seek professional help. You're also welcome to reach out to us at support@dmc3.app for guidance. We support family members too, helping them understand how best to assist their loved one.

Yes, dmc3 follows a strict age verification process. Parents can also install parental control software on their devices. If you believe a minor is using our platform, please notify us immediately.

You will have the opportunity to withdraw all your balance before self-exclusion or account closure. Your funds remain protected after the account is closed and can be retrieved once the period ends.
Start Betting Safely

Sign up with dmc3 and use our responsible gaming tools to keep yourself protected.

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